Our Mission
Making quality packaging accessible and sustainable
“To extend the life of industrial boxes, reduce waste, and provide Houston businesses with reliable, affordable packaging solutions.”
Why We Do What We Do
At HTX Boxes, we believe that every business deserves access to quality packaging without breaking the bank. The packaging industry generates enormous amounts of waste, with millions of perfectly usable containers discarded each year.
We founded HTX Boxes to address this problem head-on. By collecting, inspecting, repairing, and redistributing used gaylord boxes, we give these containers a second life while helping businesses save money and reduce their environmental footprint.
Quality First
Every box is thoroughly inspected and graded to ensure it meets our strict quality standards.
Fair Pricing
Transparent, competitive pricing that helps businesses save on packaging costs.
Customer Focus
Responsive, knowledgeable support for all your packaging needs.
Sustainability
Committed to reducing waste through reuse, repair, and responsible recycling.
Our Commitment to You
- Always honest about box conditions and pricing
- Prompt communication and follow-through on all orders
- Flexible solutions tailored to your specific needs
- Continuous improvement in our products and services
- Support for local businesses and the Houston community
Frequently Asked Questions
What is HTX Boxes' mission?
Our mission is to deliver reliable, sustainable packaging solutions with fast service and honest grading.
How do you measure mission success?
We track on-time delivery, customer satisfaction, repeat orders, and material diverted from landfills.
What values guide the team?
Responsiveness, transparency, and practical solutions that keep customers operations moving.
How do you support sustainability?
We prioritize reuse, provide repair and recycling services, and help customers reduce packaging waste.
How do you keep pricing fair?
We buy and move inventory efficiently, sharing cost savings through competitive pricing and bulk discounts.
How does the mission affect customer service?
It drives quick replies, clear grading, and proactive communication about routes and inventory.
Do you invest in community initiatives?
We support local recycling efforts and collaborate with Texas businesses to reduce waste streams.
How do employees engage with the mission?
Training emphasizes safety, accuracy in grading, and customer-first decision making.
How do you handle feedback?
We welcome input, adjust processes quickly, and follow up to ensure changes solve the root issue.
What promise do you make to customers?
Reliable boxes, honest grading, and delivery schedules you can plan around.