Our Team
The dedicated professionals behind HTX Boxes
At HTX Boxes, our success is built on the dedication and expertise of our team. Each department plays a crucial role in delivering quality products and services to our customers.
Operations Team
Box Assessment & Grading
Our experienced team inspects and grades every box to ensure quality. With years of industry expertise, they can spot potential issues and accurately assess box conditions.
Sales Team
Customer Relations
Dedicated professionals ready to help you find the right boxes for your needs. They understand different industries and can recommend the best solutions for your business.
Logistics Team
Pickup & Delivery
Reliable drivers ensuring safe and timely transportation throughout Houston and beyond. Our fleet is equipped to handle large orders efficiently.
Repair Team
Box Restoration
Skilled technicians extending the life of boxes through expert repairs. They can fix common issues and restore boxes to functional condition.
Why Our Team Stands Out
Industry Expertise
Combined 50+ years of experience in packaging and logistics
Customer First
Dedicated to finding the best solution for every client
Quality Focus
Rigorous inspection standards ensure consistent quality
Fast Response
Same-day quotes and quick turnaround on all orders
Our Commitment to You
Join Our Team
Interested in working with us? We're always looking for dedicated individuals who share our passion for quality and sustainability. Contact us to learn about current opportunities.
Frequently Asked Questions
Who will be my main point of contact?
You will have a dedicated account lead for quotes, scheduling, and ongoing support.
Do you have on-site crews?
Yes. Our crews handle pickup, repair, and delivery, trained on safe handling of heavy corrugated containers.
How experienced is the team?
Our staff has decades of combined experience grading, repairing, and transporting Gaylord boxes.
Do you offer bilingual support?
Yes. Our team can support English and Spanish communication on quotes and delivery instructions.
Who handles quality control?
QC leads inspect incoming and outgoing loads to ensure grading accuracy and structural integrity.
Can I meet the team on-site?
We welcome site visits and can schedule introductions when our crew arrives for pickup or delivery.
How do you train new staff?
Training covers safety, grading standards, customer communication, and proper loading techniques.
Who plans delivery routes?
Logistics coordinators optimize routes for speed and cost, sharing ETAs with your team.
How do I escalate an issue?
Contact your account lead or our support line. We prioritize quick resolutions and follow-ups.
Do you work with contractors?
Core services are handled by our team. For specialized freight we partner with vetted carriers.