Privacy Policy
How we handle your information
Last updated: December 2024
Information We Collect
When you use our services or contact us, we may collect:
- Contact information (name, email, phone number)
- Business information (company name, address, ZIP code)
- Service requests and preferences
- Communication history
How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide quotes
- Process and fulfill orders
- Schedule pickups and deliveries
- Send relevant updates about our services
- Improve our operations and customer service
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist our operations
- When required by law or legal process
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
Cookies
Our website may use cookies to enhance your experience. You can configure your browser to reject cookies, though this may affect some website functionality.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. Contact us to make such requests.
Contact Us
For questions about this privacy policy, contact us at:
Houston, TX
Email: [email protected]
Frequently Asked Questions
What personal information do you collect?
We collect contact details and order-related information you provide through forms, calls, or emails.
How is my data used?
We use your data to respond to inquiries, provide quotes, fulfill orders, and improve our services.
Do you share data with third parties?
We only share data with trusted providers needed to operate our services, such as payment and logistics partners.
Is my data sold?
No. We do not sell personal information.
How do you protect my data?
We use secure systems, access controls, and encryption where appropriate to safeguard your data.
Can I request deletion of my data?
Yes. Contact us and we will remove personal data unless retention is required by law.
Do you use cookies?
We may use cookies for basic analytics and site performance. You can manage preferences in your browser.
How do I update my information?
Send us the corrected details and we will update your records promptly.
Do you comply with privacy laws?
We aim to comply with applicable privacy regulations and adjust practices as requirements evolve.
Who can I contact with privacy questions?
Reach out through our contact form or call us with "privacy request" in the subject line.