Privacy Policy
How your quote request is handled
Last updated: November 2026
About This Site
HTX Boxes is a referral service. We take quote requests for used Gaylord boxes and pass them to partner suppliers, who prepare quotes and fill orders. This policy explains what happens to the information you send us.
Information We Collect
The quote form collects:
- First and last name
- Email address and phone number
- ZIP code
- Quantity, product grade, service type and any message you write
How We Use Your Information
We use your request to:
- Route it to partner suppliers who may be able to help
- Let those suppliers contact you with a quote
- Answer questions you send us
- Keep the site working and prevent spam
Information Sharing
We do not sell your personal information. We share it with:
- The 1DB lead platform, which receives and routes form submissions
- Partner suppliers in our network, so they can prepare your quote
- Authorities, when required by law
Retention
We keep a request for as long as needed to route it and to keep basic records of it, then delete it when it is no longer needed. Partner suppliers who receive your request handle it under their own policies.
Data Security
We use reasonable measures to protect your information. No method of transmission over the internet is completely secure.
Analytics and Cookies
This site uses PostHog analytics to count visits. It sets no advertising cookies. Visitors in Europe, and visitors whose browser sends a privacy signal, are counted without cookies or stored data on their device.
Your Rights
You can ask us to access, correct or delete your personal information using the contact details below.
Contact Us
Reach us through the quote form or at [email protected].
Frequently Asked Questions
What information is collected?
The details you submit through the quote request form.
How is it used?
To route your request to a partner supplier who can respond.
Is it shared?
Request details are shared with partner suppliers so they can follow up.
Where is the full policy?
On the Privacy Policy page.
How do I ask about my data?
Email [email protected].
Are cookies used?
See the Privacy Policy page for details.
How do I update my information?
Email [email protected] with the correction.
Should I include sensitive details in a request?
No. Include only what a supplier needs, such as size, quantity, and location.
Do suppliers have their own policies?
Yes. Once a supplier contacts you, their own policies apply to your dealings with them.
Who can I contact with questions?
Email [email protected].